英語口語考試經(jīng)驗(yàn)總結(jié)

Fluencyandcoherence

speaksatlengthwithoutnoticeableeffortorlossofcoherencemaydemonstratelanguage-relatedhesitationattimes，orsomerepetitionand/orself-correctionusesarangeofconnectivesanddiscoursemarkerswithsomeflexibility

用最簡(jiǎn)單的中文理解就是：順其自然，感覺在聊天。也就是說，核心詞是：自然（Justletnaturethakeitscourse）！其實(shí)，想想平時(shí)聊天說話的時(shí)候，我們也會(huì)偶爾猶豫一下，也會(huì)偶爾重復(fù)使用某個(gè)詞兒，也會(huì)偶爾自我更新一下發(fā)音，但這都是基于一種順其自然的、甚至是一種本能的自我調(diào)整。所以，基于這種判斷，在進(jìn)考場(chǎng)之前，請(qǐng)你們不斷給自己一個(gè)心理暗示：“我又不是上法庭答辯，又不是開記者招待會(huì)，我來不就是跟你這個(gè)破老外聊聊天嘛！任何一個(gè)正常的人都會(huì)說錯(cuò)話，都會(huì)用錯(cuò)字眼，都會(huì)重復(fù)使用某些詞，但這完全不代表我們的口頭表達(dá)能力有問題。

Lexicalresource

usesvocabularyresourceflexiblytodiscussavarietyoftopicsusessomelesscommonandidiomaticvocabularandshowssomeawarenessofstyleandcollocation，withsomeinappropriatechoicesusesparaphraseeffectively

用最簡(jiǎn)單的中文理解就是：用詞到位，解釋清楚。在這里，我想說的一點(diǎn)是：請(qǐng)你不要把口語當(dāng)成寫作，請(qǐng)你不要寫作用的大詞搬到口語中來，這是很要命的。說話是否有魅力不在于你是否使用了什么“之乎者也”的大詞，而在于你是否清晰地呈獻(xiàn)出你想表達(dá)的思維邏輯。不光是英文，中文也是如此，請(qǐng)你想想為什么郎咸平教授的演講那么有魅力那么受觀眾的青睞，他從來不說什么高深的、“xx主義”之類的理論，卻又能用很簡(jiǎn)單的語言去很好地表達(dá)了那些理論所蘊(yùn)含的內(nèi)在邏輯，就連七八十歲的老太太都聽得懂他說的是什么。這話扯遠(yuǎn)了，我想說的是，請(qǐng)你不要首先著急背什么詞匯，用什么句型。這不是寫作，這是口語！關(guān)鍵是“先有觀點(diǎn)，再有詞匯”，然后順著“復(fù)雜中文>簡(jiǎn)單中文>簡(jiǎn)單英文>復(fù)雜英文”的思路來組織語言。單詞固然重要，但它絕對(duì)不能妨礙我們的思考和表達(dá)，更加不能為了用某個(gè)詞而讓我們的觀點(diǎn)妥協(xié)了。在下文我會(huì)一個(gè)一個(gè)topic的分析，究竟我們需要什么樣的詞匯，怎么鋪排這些詞匯

Grammaticalrangeandaccuracy

usesarangeofcomplexstructureswithsomeflexibilityfrequentlyproduceserror-freesentences，thoughsomegrammaticalmistakespersist

用最簡(jiǎn)單的中文理解就是：句式結(jié)構(gòu)多樣性和允許語法錯(cuò)誤。請(qǐng)注意，這里的句式結(jié)構(gòu)多樣性沒有寫作的那樣復(fù)雜。本人覺得在句子結(jié)構(gòu)多樣性方面，你可以著重從并列句，轉(zhuǎn)折句，定語從句，狀語從句（地點(diǎn)狀語從句，時(shí)間狀語從句），賓語從句，虛擬語氣（特別是“ifIwas/were.。。，Iwould.。�！焙汀皐ithout.。。，Iwould”），表語從句（例如：thereasonbehindthissituationisthat.。。。），被動(dòng)語態(tài)等方面努力。請(qǐng)你盡量少用、甚至不要用強(qiáng)調(diào)句，主語從句，同位語從句等句型，因?yàn)檫@些句式太容易導(dǎo)致自己思維錯(cuò)亂和表達(dá)不清。其實(shí)說實(shí)在地，在悉尼大學(xué)上了三年的課，也沒見多少教授喜歡運(yùn)用復(fù)雜句型來講課。簡(jiǎn)單句（主語+謂語+賓語）永遠(yuǎn)都應(yīng)該是口語的主角。至于常見的語法無非就是如下三種：沒有區(qū)分名詞單復(fù)數(shù)，沒有注意動(dòng)詞單復(fù)數(shù)和時(shí)態(tài)，錯(cuò)用he和she.只要克服這三個(gè)最基本也是最最最主要的語法錯(cuò)誤，老外就會(huì)默認(rèn)你沒有語法錯(cuò)誤了。

Pronunciation

showsallthepositivefeaturesofBand6andsome，butnotall，ofthepositivefeaturesofBand8

Band8

usesawiderangeofpronunciationfeaturessustainsflexibleuseoffeatures，withonlyoccasionallapsesiseasytounderstandthroughout；L1accenthasminimaleffectonintelligibility

Band6

usesarangeofpronunciationfeatureswithmixedcontrolshowssomeeffectiveuseoffeaturesbutthisisnotsustainedcangenerallybeunderstoodthroughout，thoughmispronunciationofindividualwordsorsoundsreducesclarityattimes

說到發(fā)音，這就是我的絕對(duì)弱項(xiàng)。你說發(fā)音很重要吧，它確實(shí)很重要，能有一口純真的英音或者美音能給考官特別好的印象。但是，發(fā)音，說實(shí)話，也不是那么樣的重要。但這并不妨礙獲得7分甚至更高。我的朋友Peter發(fā)音也不算太好，但是他照樣拿9分。其實(shí)我覺得劍橋雅思在這面還是挺體貼世界各地的考生的，它比較理解各地的考生由于方言的影響而無法達(dá)到nativespeaker的水平。發(fā)音不好并不代表意思表達(dá)差，有方言口音并不妨礙交流對(duì)話的進(jìn)行。當(dāng)然，我并是說發(fā)音真的不需要注意。但是我想說的是，與其花大力氣去做一些低產(chǎn)出的事情，還不如集中力量考慮口語的答題模式改善發(fā)音的方法有很多，而且是見仁見智，唯一肯定的是，它需要長(zhǎng)時(shí)間的模仿和訓(xùn)練。

我本人比較推介的方法是：買或者下載《李陽(yáng)標(biāo)準(zhǔn)美音》（這個(gè)系列比較好，因?yàn)镸P3里面詳細(xì)解釋了每個(gè)音應(yīng)該怎么發(fā)，用嘴的哪個(gè)位置，而且它還配有對(duì)應(yīng)的、典型的單詞以及例句，這本身就是很好的口語素材），然后平時(shí)泛聽并模仿，特別是有針對(duì)性地對(duì)自己說得比較差的幾個(gè)音進(jìn)行重點(diǎn)轟炸。

我朋友George（口語8分）的方法是，每天堅(jiān)持聽BBC新聞廣播，然后不斷地重復(fù)跟讀我朋友Jeffrey（口語8.5分）的方法是，每天堅(jiān)持練英語繞口令半小時(shí)，盡可能地把自己的口腔肌肉都訓(xùn)練得非常麻利。

我朋友Peter（口語9分）的方法是，長(zhǎng)期觀看美劇，聽英文歌曲，然后體會(huì)其語境并且跟讀。

總體來說，當(dāng)然如果你下周或者一個(gè)月之內(nèi)就要考試的話，我覺得我朋友的那些方法對(duì)你來說基本是meaningless.練習(xí)發(fā)音真的是一個(gè)很漫長(zhǎng)的過程。而且它的投入和產(chǎn)出不成正比。最可怕的是你學(xué)得四不像，這樣就更丟人更容易失分了。

最近看到烤鴨們的評(píng)論說，"雅思口語嘛，就是老老實(shí)實(shí)背topics吧"，這不禁讓我想起了四年前的自己，想起那些昏天暗地沒完沒了的背書日子，想起那些一脫稿就思緒凌亂、一卡殼就目瞪口呆的經(jīng)歷。是的，我承認(rèn)，無論學(xué)什么語言都要經(jīng)歷“背書學(xué)話調(diào)整”這樣一個(gè)或長(zhǎng)或短的試錯(cuò)過程（trialanderror）。畢竟，我們都不是生來就會(huì)帶著一本語法書（Afterall，wearenotbornwithagrammarbook）。但是，是不是把所有topics都準(zhǔn)備了，都背熟了，就可以征服雅思口語的呢？從個(gè)人的經(jīng)驗(yàn)來說，這樣的做法無法讓我們很好地駕馭英語和自由地表達(dá)觀點(diǎn)，并且只會(huì)讓自己無時(shí)無刻沉溺于那些提前寫好的字字句句當(dāng)中，然后說著說著，言語就變得僵化，答題就變得死板，甚至說一些牛頭不對(duì)馬嘴（horses"jawsdon"tmatchcows"heads）的話來。那豈不很矛盾嗎？一邊又說要準(zhǔn)備topics，熟記topics，一邊又說要臨場(chǎng)發(fā)揮，自由表達(dá)。是的，正是因?yàn)檫@樣，我們就需要有一個(gè)系統(tǒng)的口語復(fù)習(xí)過程，背topics只是這個(gè)過程里最不起作用的一個(gè)環(huán)節(jié)。

本人也曾經(jīng)經(jīng)歷過這么一個(gè)過程：背別人的答案（成績(jī)一直徘徊在5~6分）>背自己的答案（成績(jī)穩(wěn)定在6分卻不能再突破）>說自己的故事（一下子跨過了7分的門檻）。從背稿到聊天，其實(shí)是一個(gè)質(zhì)變的過程。決定這個(gè)過程的快慢不在于我們背誦topics的多少，而且在于我們自己思維邏輯的轉(zhuǎn)變。何謂思維邏輯的轉(zhuǎn)變？

首先，我們得先熟悉雅思口語的三個(gè)部分要求是什么。

PART1：這個(gè)階段主要是一個(gè)讓考生熱身（warm-up），讓考官初步了解考生（gainfirstimpressionfromcandidates）的過程。這個(gè)部分的核心詞是：

description.考官想測(cè)試你一下對(duì)客觀事物的英文描述能力，也就是說（thatistosay），考官問的絕大數(shù)問題都是你的所見所聞，你要做的就是一五一十地羅列和陳述。簡(jiǎn)單來說，這部分的重點(diǎn)就是“說說家常，聊聊生活”。

PART2：這個(gè)階段開始處于一個(gè)過渡階段，核心詞是：description+explanation.卡片的設(shè)計(jì)都是從what，who，where，when過渡到how&why.很多烤鴨包括很多中國(guó)老師都認(rèn)為，在這個(gè)section里面最為重要的就是回答卡片的最后一個(gè)問題，也就是explain.按照他們的邏輯，假如只顧著回答前面的what，who，when，where的問題而沒來及說how&why，分?jǐn)?shù)必定被拉低。事實(shí)是這樣嗎？實(shí)踐是檢驗(yàn)真理的唯一標(biāo)準(zhǔn)（practiceisthesolecriterionfortestingtruth）。我最近考的三次（201*年2月12日，2月26日，3月5日）在回答Part2卡片題的時(shí)候都沒來得及或者沒答完最后那個(gè)問題就被考官打住了；但這不妨礙我拿到7分以上。所以我總結(jié)得出，重點(diǎn)不是你是否機(jī)械般地把題目回答完，而是你是否把所有的問題整合一個(gè)屬于你的故事，整理出一個(gè)很清晰的脈絡(luò)。簡(jiǎn)單來說，這部分的重點(diǎn)是“說說故事，聊聊感想”。

PART3：這個(gè)階段已經(jīng)過渡到需要你的explanation了。這個(gè)部分毫無疑問是搶分的黃金機(jī)會(huì)，也是露家底的時(shí)候。如果說，part2topics還能事先準(zhǔn)備的話，那么這部分的問題大部分都是即興的，互動(dòng)的，彈性的。要把這部分的題目提前準(zhǔn)備，幾乎不可能，或者說是，大海撈針（justlikelookingforaneedleinahaystack），事倍功半（gethalftheresultswithtwicetheeffort）。這里的重點(diǎn)是解釋說明。通常解釋說明分為：舉例子說明（useanexampletoillustrate），分析前因后果（interpretthecauseandeffect）和縱向橫向比較（compareinverticaland/orhozontialdirection）。點(diǎn)不需要多，但一定要深入，合理，有邏輯。所以我認(rèn)為這部分的重點(diǎn)是“說說道理，聊聊影響”。更多資訊

擴(kuò)展閱讀：英語口語學(xué)習(xí)及心得

英語口語學(xué)習(xí)及心得

BEC2口語05年12月考試情況考生反饋

最牛英語口語培訓(xùn)模式：躺在家里練口語，全程外教一對(duì)一，三個(gè)月暢談無阻！太平洋英語，免費(fèi)體驗(yàn)全部外教一對(duì)一課程：

PART1OPENQUESTIONS開放式問題（TRACY備注：并非一個(gè)人的問題，每個(gè)人問了其中一兩個(gè)，問過你PARTNER的問題很可能立刻問你，Whatdoyouthinkofit?所以要傾聽考官和你PARTNER的對(duì)話。）

BEC中級(jí)考試口語部分前程模擬

PART2注意提問要和對(duì)方講的東西有關(guān)系，所以最好說：Justnowyoumentioned…,myquestionsis……

BEC-2模擬考試TRACY反饋

1．避免托腮講話，可以一手拿紙，一手拿筆。2．不要在考官給出的試題紙上做筆記，自帶紙筆。

3．沒有任何的必要緊張，說話清晰比說得快但是考官聽起來費(fèi)力要好得多。

4．多數(shù)考官根本不會(huì)看你，而是低頭看自己的筆記（讓考官面對(duì)考生笑一天還不累死他/她？）。5．你自己愿意低頭看著筆記講還是抬頭看著考官講都無所謂。PART1

1．把話說完整

2．盡量回答考官提問，而不是回避沒有準(zhǔn)備的問題。3.請(qǐng)避免小的語法錯(cuò)誤，如：

a)Icame(to)herebybustoday.b)Iprefertobus.PARTII

1.太急于抄題，而忽略了思考�？脊俣鄶�(shù)會(huì)允許你看著題目講，即使不允許，你首先可以要求再看

一眼，其次：思考比抄寫重要得多。解決辦法：請(qǐng)盡量在平時(shí)練習(xí)中脫稿。

2.觀點(diǎn)不足，有的同學(xué)40秒結(jié)束戰(zhàn)斗。請(qǐng)記住：被打斷比時(shí)間不夠要強(qiáng)得多得多。解決知道：自己

編寫一些題目練習(xí)，可以和PARTNER互相出題給對(duì)方。

3.不敢多說。有的同學(xué)英語比較好，但是說完P(guān)ROMPTS就結(jié)束了。而想要得到最高級(jí)別的分?jǐn)?shù)，

能否給出更多觀點(diǎn)就是一個(gè)評(píng)價(jià)尺度。

4.中式英語。只有1%的同學(xué)能夠完全引用聽力磁帶中的幾個(gè)句子，10%的同學(xué)能夠完整引用老師上

課和書上的句子，其余的同學(xué)全部用自己的英文表達(dá)。解決辦法：你能背誦至少100句原句嗎？50句？背誦，然后用一模一樣的句子表達(dá)出來，就是高分！

5.發(fā)音問題，例如：presentation,presenttheproducts,morale,think，不模仿磁帶就不是學(xué)英文。

提問部分：

1．提問的水平是決定是否給你1等的關(guān)鍵，如果你說Whichfactorwillyougivemoreweightto?或者Doyou

giveequalweighttothesetwofactors?英語好人盡量要問出有質(zhì)量的問題。2．考官問：Whowillstartthetalkfirst?你可以說：Iwill.或者說Iwillgo.

3．考官問：Whichtopichaveyouchosen?你可以說：IhavechosenB.然后直接開始陳述，不要再等考官問你

areyoureadytostart?4．提問的步驟：

a)聽對(duì)方說出一個(gè)完整的意思就可以不聽了，如對(duì)方說：Whenweofferincentivestostaff,weshould

considertheircurrentperformance.

b)你可以在紙上記錄incentives,current,performance,然后利用任何一個(gè)單詞造個(gè)句子：i.Personally,doyouworkhardforincentives?ii.Willyoualsoconsiderpastperformance?iii.Howdoyoumeasuretheirperformances?iv.如果你實(shí)在沒有聽懂對(duì)方說什么，請(qǐng)你不要只是問：Whichfactorwillyougivemoreweightto?而

是多說一點(diǎn)：

英語口語學(xué)習(xí)及心得

1.Iunderstandyoujustmentionedseveralfactors.Myquestionis,personally,doyougiveequal

weighttothesefactors?

c)如果對(duì)方聽不懂你的問題，請(qǐng)你不要再把問題重復(fù)一遍，而是換個(gè)方式來問，或者加上手勢(shì)，或者把

問題的關(guān)鍵點(diǎn)在問之前就寫在紙上，給你PARTNER迅速看一眼。

PARTIII

1．審題不細(xì)致，看了一個(gè)自己熟悉的小點(diǎn)就拼命說，而忽略了整個(gè)題目，審查題目最重要。2．過分追求把觀點(diǎn)記錄下來，忽略了交流和思考。很多觀點(diǎn)是一邊討論一邊想出來的。3．不要卑鄙地念一遍題目，然后問對(duì)方：Doyouhaveanyideas?應(yīng)該是自己有觀點(diǎn)，問對(duì)方：Whatdoyouthink

then?

如何練習(xí)（以1小時(shí)為例）

1．請(qǐng)用10分鐘模仿聽力磁帶，聽一句，暫停模仿一句。2．10分鐘對(duì)自己講話（盡量用書上的表達(dá)方式），例如：聽力磁帶當(dāng)中有這樣一段：Actuallyit’sabitheavyfor

me.Idon’treallyeatmeat.Giventhechoice,I’dprefersalads.那么你可以根據(jù)這段變成自己的話：NowIhavetwoAmericanvisitors.Iwouldaskthemwhatfoodtheyprefer,becausemanyforeignersfindChinesefoodveryheavy.Theymayprefersaladssometimes.3．背誦原句，向著100句的方向努力吧。

4．互相給對(duì)方出題目，出什么題目都可以，例如：Doyouwanttoshareanofficewithothers?Shouldweorganize

apartyeachmonth?5．自己編寫一些題目。

商務(wù)背景知識(shí)充電TRACY備注：

有關(guān)人力資源

1．如何招聘

a)列出需要招聘的崗位和工作職責(zé)；

b)最好先進(jìn)行內(nèi)部競(jìng)聘，這是鼓勵(lì)員工在公司內(nèi)部長(zhǎng)期發(fā)展的一個(gè)有效手段；c)內(nèi)部沒有合適的候選人可以開展外部招聘或者獵頭服務(wù)d)在報(bào)紙或互聯(lián)網(wǎng)上刊登招聘廣告e)進(jìn)行面試，確定人選2．你如何看待內(nèi)部招聘？

a)機(jī)會(huì)首先留給已經(jīng)為公司發(fā)展做出貢獻(xiàn)的人，可以鼓勵(lì)員工在公司內(nèi)部長(zhǎng)期發(fā)展；b)當(dāng)招聘崗位較少的時(shí)候，內(nèi)部招聘可以降低招聘成本，不必打招聘廣告；c)內(nèi)部招聘上崗的人熟悉公司操作，更加適應(yīng)工作；

d)內(nèi)部招聘也有一些缺點(diǎn)，例如因?yàn)橛幸欢ǖ母星橐蛩囟�可能不夠客觀嚴(yán)格；競(jìng)聘不成功的候選人可能情緒受到影響等

等。人力資源工作要盡量關(guān)注到這些細(xì)節(jié)。

3．你如何看待獵頭服務(wù)？

a)通常來說，企業(yè)只有在招聘難得的高級(jí)人才，專業(yè)人才的時(shí)候才會(huì)用到獵頭服務(wù)；b)獵頭服務(wù)相對(duì)價(jià)格較高，但是人才無價(jià)，必要的時(shí)候企業(yè)可以求助獵頭服務(wù)。4．如何使新員工盡快適應(yīng)工作？

a)公司應(yīng)該有一套完整的[新員工培訓(xùn)手冊(cè)]，包括公司的文化，公司的產(chǎn)品和服務(wù)規(guī)范等等；b)可以指定一個(gè)具體的負(fù)責(zé)人來對(duì)新員工進(jìn)行培訓(xùn)，這樣可以及時(shí)解答新員工的疑問；c)允許新員工在工作中學(xué)習(xí)并成長(zhǎng)，因?yàn)樵趯?shí)踐中學(xué)習(xí)是最有效率的。5．如何確保老員工得到有效的培訓(xùn)

a)企業(yè)應(yīng)當(dāng)有固定的培訓(xùn)經(jīng)費(fèi)；

b)關(guān)于培訓(xùn)內(nèi)容，一定要征求員工的意見，選擇員工認(rèn)為最實(shí)用的項(xiàng)目進(jìn)行培訓(xùn)；

c)關(guān)于培訓(xùn)時(shí)間，盡量不要占用員工的業(yè)余時(shí)間，否則容易使員工產(chǎn)生逆反心理；安排日程盡量選擇在業(yè)務(wù)的淡季，避

免影響日常工作。

6．如何選擇外部培訓(xùn)機(jī)構(gòu)

a)選擇知名的培訓(xùn)機(jī)構(gòu)，聲譽(yù)往往是質(zhì)量的保證；

b)選擇價(jià)格合理的培訓(xùn)機(jī)構(gòu)，或者培養(yǎng)長(zhǎng)期合作關(guān)系以獲得更優(yōu)惠的價(jià)格；

c)征求員工的意見很重要，我們可以把幾家公司的培訓(xùn)內(nèi)容，課程安排等提供給員工，由大家來共同討論，做出明智的

選擇。

7．如何對(duì)員工進(jìn)行績(jī)效評(píng)估？

a)要設(shè)計(jì)一個(gè)公平公開的評(píng)估系統(tǒng)，對(duì)于銷售市場(chǎng)等可以按照實(shí)際工作業(yè)績(jī)進(jìn)行考評(píng)，而對(duì)于人力資源，行政等職位則

要考慮到很多綜合因素，如：上級(jí)評(píng)價(jià)，特殊成就，其他員工對(duì)其工作的滿意程度等等；

英語口語學(xué)習(xí)及心得

b)績(jī)效評(píng)估要和工資和獎(jiǎng)金掛鉤，以調(diào)動(dòng)員工的積極性；

c)績(jī)效評(píng)估盡可能要以客觀事實(shí)和工作成果為依據(jù)，以保證員工認(rèn)可其公平性。8．解雇員工都有哪些注意事項(xiàng)？

a)因?yàn)楣�司裁員而解雇員工要根據(jù)勞動(dòng)法給予補(bǔ)償；b)因?yàn)閱T工過錯(cuò)而解雇員工要有確鑿的證據(jù)；

c)解雇員工是個(gè)謹(jǐn)慎的決定，在某些時(shí)候，解雇員工比招聘一個(gè)員工更為昂貴，所以，招聘到合適的員工是避免解雇的

第一步。

9．什么樣的員工可以獲得升職？

a)有突出的工作業(yè)績(jī)；在公司運(yùn)做中結(jié)果說明一切，所以業(yè)績(jī)是第一要素；b)有良好的工作態(tài)度和公司忠誠(chéng)度，這樣的員工可以在公司長(zhǎng)期發(fā)展。10．如何面試求職者

a)創(chuàng)造比較輕松的面試氛圍，讓求職者放松地展現(xiàn)自己的能力；

b)利用小組討論，現(xiàn)場(chǎng)技能測(cè)試等多種方式，盡可能從各個(gè)角度上觀察求職者的表現(xiàn)；

c)安排盡可能多的人員面試求職者，綜合大家的意見，避免某個(gè)面試官因主觀好惡影響招聘。11．希望招到什么樣的求職者？

a)能盡快適應(yīng)工作的求職者最受歡迎，他們要么有足夠的專業(yè)經(jīng)驗(yàn)，要么表現(xiàn)出了非常強(qiáng)的快速學(xué)習(xí)能力；b)求職者對(duì)于所應(yīng)聘的行業(yè)和職位有著長(zhǎng)遠(yuǎn)的職業(yè)發(fā)展計(jì)劃，這樣的員工比較穩(wěn)定。c)具有團(tuán)隊(duì)合作精神的人。12．員工喜歡什么樣的福利待遇？

a)醫(yī)療保險(xiǎn)，養(yǎng)老保險(xiǎn)，年假是必要的福利待遇；

b)某些福利如獎(jiǎng)勵(lì)性旅游，獎(jiǎng)勵(lì)性現(xiàn)金，公司車，生日禮物等都能夠激勵(lì)員工；c)員工希望靈活的福利，如休假可以累積或者折合現(xiàn)金等。13．如何激勵(lì)員工的工作熱情？

a)有競(jìng)爭(zhēng)性的工資和福利；

b)員工可以獲得升職的機(jī)會(huì)，可以在公司有長(zhǎng)遠(yuǎn)的發(fā)展；c)舒適的辦公條件，公平公開的公司文化14．如何減少合格員工的流失？（同上題）15．你怎樣看待著裝規(guī)范？

a)著裝規(guī)范完全取決于公司的性質(zhì)，服務(wù)性質(zhì)的公司諸如商店，飯店適合統(tǒng)一著裝；

b)幕后工作的人通常不必統(tǒng)一著裝，但是要遵守一定的著裝規(guī)范，例如穿著正裝，不能過分暴露等等。16．

個(gè)人如何找工作

1．如何挑選工作

a)挑選感興趣的行業(yè)和職責(zé)b)有競(jìng)爭(zhēng)力的工資和福利c)長(zhǎng)遠(yuǎn)的職業(yè)發(fā)展機(jī)會(huì)2．如何準(zhǔn)備面試3．如果進(jìn)行面試

4．如何盡快適應(yīng)新工作5．如何獲得升職

6．喜歡什么樣的老板7．喜歡什么樣的同事8．喜歡什么樣的辦公環(huán)境

關(guān)于公司地址和公司的硬件條件

1．如何選擇辦公地址2．如何選擇零售店地址

3．哪些設(shè)備是辦公所必須的

4．怎么樣滿足員工對(duì)辦公環(huán)境的需求5．如何減少辦公對(duì)環(huán)境所造成的污染6．怎么樣購(gòu)買新設(shè)備

7．怎么樣解決SHARE辦公設(shè)備所帶來的問題8．公司車是否必要9．

關(guān)于公司運(yùn)營(yíng)范圍的問題

1．新公司選擇什么樣的行業(yè)進(jìn)入2．如果增加新的經(jīng)營(yíng)范圍

英語口語學(xué)習(xí)及心得

3．

市場(chǎng)問題

1．市場(chǎng)調(diào)查的重要性2．如何進(jìn)行市場(chǎng)調(diào)查3．如何保住現(xiàn)有市場(chǎng)4．如何開拓新市場(chǎng)5．如何打廣告

6．如何進(jìn)行政府公關(guān)7．如何利用媒體的軟廣告8．如何維護(hù)與媒體的關(guān)系9．如何處理市場(chǎng)危機(jī)10．如果促進(jìn)品牌形象11．如何設(shè)計(jì)好的促銷方式12．如何研究競(jìng)爭(zhēng)對(duì)手13．如何確保價(jià)格的競(jìng)爭(zhēng)性

14．如何盡量減少市場(chǎng)開支，但是確保良好的效果

1．如何建立并穩(wěn)定銷售隊(duì)伍2．如何培訓(xùn)銷售人員

3．如何招聘到最好的銷售代表4．如果設(shè)立提成獎(jiǎng)勵(lì)模式

5．如何尋找并管理，如何培訓(xùn)經(jīng)銷商6．如何建立銷售模式7．如果開拓銷售渠道8．銷售經(jīng)理的職責(zé)9．如何處理惡性競(jìng)爭(zhēng)10．如何處理顧客投訴

1．公關(guān)與市場(chǎng)工作有什么區(qū)別2．公關(guān)應(yīng)具備什么樣的素質(zhì)3．如何做好公關(guān)工作

1．如果維護(hù)客戶關(guān)系2．如何接待客戶

3．如果給客戶送禮物

4．過年過節(jié)日是否應(yīng)該給顧客送禮物5．如何維護(hù)客戶關(guān)系

6．如果避免老客戶被競(jìng)爭(zhēng)對(duì)手拉走7．如何爭(zhēng)取新客戶

8．如何鼓勵(lì)客戶對(duì)產(chǎn)品和服務(wù)提出意見9．傾聽顧客意見的重要性

1．進(jìn)行商務(wù)談判要注意什么

2．部門內(nèi)部多長(zhǎng)時(shí)間開一次會(huì)議合適？3．如何與客戶開會(huì)

4．如何確保會(huì)議的高效率5．開會(huì)前要做什么準(zhǔn)備工作6．開大型會(huì)議要注意什么

7．開商品展示訂貨會(huì)要注意什么

8．如何確定是否參加異地的商品交易會(huì)9．如何在商品交易會(huì)達(dá)到最理想的效果10．選派什么人參加商品交易會(huì)11．你怎么樣看遠(yuǎn)程電子會(huì)議

1．售后服務(wù)的重要性2．如何作好售后服務(wù)

銷售

公關(guān)

客戶關(guān)系

開會(huì)

售后服務(wù)

4

英語口語學(xué)習(xí)及心得

3．遇到投訴怎么處理

和國(guó)外有關(guān)

1．和外國(guó)以及外國(guó)人有關(guān)系的2．到外國(guó)開拓市場(chǎng)3．外國(guó)顧客來到公司4．與外國(guó)人一起同事

5．如果在國(guó)外舉辦商品介紹會(huì)

采購(gòu)

1．如果選擇供應(yīng)商2．采購(gòu)的步驟

3．采購(gòu)人員應(yīng)該具備的素質(zhì)4．如何采購(gòu)辦公設(shè)備5．采購(gòu)原材料注意事項(xiàng)

6．你如何看待網(wǎng)絡(luò)采購(gòu)和郵購(gòu)

1.管理者的責(zé)任2.管理者的素質(zhì)

3.如何做一名出色的部門經(jīng)理4.如何招聘管理者

5.什么樣的管理培訓(xùn)有作用6.怎么樣提高公司的管理水平7.如何處理頻繁遲到的員工8.如何應(yīng)對(duì)員工的抱怨9.如果處理性騷擾問題10.如何合理應(yīng)對(duì)加班工作11.如果確保工作的高效率12.如何管理好自己的時(shí)間

13.如何確保與顧客交流的有效率14.如何處理與其他員工的矛盾15.如何面對(duì)不同意見16.如何鼓勵(lì)員工節(jié)約成本17.如何應(yīng)付性別歧視18.如何應(yīng)對(duì)過重的工作量19.如何加強(qiáng)部門之間的合作20.財(cái)務(wù)管理要注意哪些事項(xiàng)21.出差管理都包括哪些內(nèi)容22.如果確保出差的高效率

23.

出差前都要做什么樣的準(zhǔn)備工作

1.如果增加員工之間的溝通2.如何鼓勵(lì)員工與上級(jí)溝通3.如何增進(jìn)與顧客的良好溝通4.

1.如何幫助調(diào)動(dòng)到異地的員工盡快適應(yīng)工作2.如何有效合理調(diào)動(dòng)員工

1．如何在辦公中保護(hù)環(huán)境2．如何在生產(chǎn)中保護(hù)環(huán)境3．如何增強(qiáng)員工的環(huán)境意識(shí)

1．如何減少工傷

2．如何增強(qiáng)員工的安全意識(shí)

1．如何降低管理成本2．如何減低運(yùn)輸成本

管理

Communication調(diào)動(dòng)員工

environmentalreporthealthandsafetybusinessexpenses5

英語口語學(xué)習(xí)及心得

3．4．5．6．1．

a)b)c)d)2．3．

如何降低生產(chǎn)成本如何降低市場(chǎng)成本如何降低銷售成本如何降低服務(wù)成本

包裝

如何設(shè)計(jì)包裝

It’seasytouseandcarry.Itlooksattractive.

Itisenvironmentallyfriendly.Itislessexpensive.如何降低包裝成本

如何在包裝環(huán)境保護(hù)環(huán)境

項(xiàng)目管理

1．i.ii.2．

i.ii.3．

i.ii.iii.

如何管理一個(gè)項(xiàng)目

有好的團(tuán)隊(duì)，尤其是團(tuán)隊(duì)經(jīng)理明確的日程和時(shí)間觀念

如何確定項(xiàng)目經(jīng)理和項(xiàng)目小組的人選具有專業(yè)知識(shí)和技能具有良好的溝通能力

如何面對(duì)小組內(nèi)部意見不一致項(xiàng)目經(jīng)理進(jìn)行協(xié)調(diào)加強(qiáng)溝通

進(jìn)一步分析矛盾，知道達(dá)成共識(shí)

口語部分

PreparationforPartOne(Interview)

Inthefirstpartofthetest,theinterlocutoraddresseseachcandidateinturnandasksgeneralquestions.Candidateswillnotbeaddressedinstrictsequence.Thispartofthetestlastsaboutthreeminutesandduringthistime,candidatesarebeingtestedontheirabilitytotalkaboutthemselves,toprovidepersonalinformationontheirhome,interestsandjobs,andtoperformfunctionssuchasagreeinganddisagreeing,andexpressingpreference.Sequence:

1.Introductionofpeopleconcerned2.Marksheetsrequired3.TopicsandQuestions

Questionsaboutcandidates’namesandhometownsWhat’syourname?

Howtospellyourname?

Howdoyouspellyourfamilyname/surname/lastname?Whereareyoufrom?

Wouldyousayit’sagoodplacetolivein?(why)Doyoulikelivingin…?(why)

Wherewouldyouratherlive,…or…?(why)

Doyouthinkitwouldbebettertolivein…or…?(why)Doyoucomefromalargefamilyorasmallone?Canyoutellmeabitabout…inyourfamily?

Questionsaboutcandidates’identity---workorstudyDoyouworkorareyouastudent?

英語口語學(xué)習(xí)及心得

Whatdoyoudo?Whatdoyoustudy?What’syourmajor?

Whatdoyoulikemostaboutyourjob?Whatdoyoulikemostaboutyourstudies?PreparationforPartTwo(MiniPresentations)

Thesecondpartofthetestisa“mini-presentation”.Inthispart,thecandidatesaregivenachoiceoftopicandaboutoneminutetoprepareapieceofextendedspeech.Aftereachcandidatehasspoken,theirpartnerwillbeinvitedtoaskaquestionaboutwhathasbeensaid.Sequence:

1.Achoiceof3topics

2.Preparationforoneminute3.Giveaone-minutepresentation

4.Partner’squestionafterpresentation

PreparationforPartThree(CollaborativeTaskandDiscussion)

Thethirdpartofthetestisatwo-wayconversation(three-wayinathreecandidateformat)betweencandidates.Theinterlocutorgivescandidatesatopictodiscuss.Thecandidatesareaskedtospeaktogetherforaboutthreeminutes.Theinterlocutorwillsupporttheconversationifappropriateandthenaskfurtherquestionsrelatedtothemaintheme.Directions:

1.30secondstaskreadingandthinking2.3minutesdiscussing3.Nowriting

Appendix:ModelAnswerstoPartTwo

TaskSheet1

A:Whatisimportantwhenselectingapplicantsforajoboremployeesforpromotion?

Ibelieveitisveryimportantforemployerstoobservetheapplicants’oremployees’interpersonalskillswhentheymaketheirselection.Wecannotjustwitnesstheacademyawardperformanceoftheapplicantsoremployees.Weneedtoaskquestionsregardingtheapplicant’sinterpersonalrelationshipswithpeopleinothersocialandcivicsituations.Mostjobsarenotperformedinisolationandtheneedtointeractisoftenessential.Infact,mostfailuresintheworkplacearenotduetolackoftechnicalability,butrathertoshortcomingsininterpersonalcompetence.Anindividualmaybeahighlyskilledworker.However,ifheorshecannotworkwellwithotheremployees,chancesforsuccessareslim.Thisisespeciallytrueintoday’sworldwithincreasingemphasisbeingplacedontheuseofteam.

B:Whatisimportantwhenchoosinganewsupplier?

Ithinkreputationisanimportantelementwehavetoconsiderwhenwechooseanewsupplier.Thesupplierwearegoingtocooperatewithshouldbeanestablishedpartnerwhocanprovidethespecialistexpertiseandapplicationsourbusinessneeds.Hecanback-uphisserviceandhispartners"applicationswithaflexiblerangeofproducts.

Ifoursupplierenjoysahighreputation,hewillguaranteehisservices,preferablythroughaservicelevelagreement

英語口語學(xué)習(xí)及心得

thatsetsoutavailability,performancelevelsandresponsetimes.Andwillhavethefinancialstabilitytoguaranteethefutureofhisservice.

Generallyspeakingifourbusinessisgrowing,weneedtolookforscalability.Asupplerwithhighreputationhasthecapabilitytoofferservicesthatcangrowasourbusinessexpands-withoutcostlyreconfigurationorupgrades.

C:What’simportantwhenaimingtoimproveproductionquality?

WeshouldattachgreatimportancetoR&Dwhenweaimtoimproveproductionquality.

Anyfar-sightedentrepreneurwillhavetoacknowledgethatintoday’scompetitivemarket,abusinesscanonlysurvivebyimprovingproductionquality.Wethereforeshouldrecognizetheimportanceofinnovationanddevelopmentandsetuparesearchanddevelopmentdepartmentinourcompany,staffedwithexperiencedresearchersandengineerstrainedtodevelopthelatesttechnologyintheindustry.

Withallthismoderntechnology,wewillbeabletoincreaseproductivity,maximizeproductionoutputandenhancethequalityofourproducts.Thus,wewillabletoundertakecomplexproductionprocessandensurethattheproducts’qualitymeetsourclients’expectations.

Inourmovetobemoregloballycompetitive,weshouldstrivetoachieveinternationallyrecognizedqualitystandardsthroughR&D.

TaskSheet2

A:What"simportantwhenpreparingforajobinterview?

Theinterviewitselfisanexerciseintwo-waycommunicationbetweentherecruiterandyou.Thereforethefirstimportantstepwhenpreparingforajobinterviewistostudythejobadvertisement.Youshouldreadthejobdescriptioncarefullyandunderstandthecontent.

Yournextstepistofindoutallyoucanaboutthecompany.Informationmaybeavailablefromthebusinesspagesinvariousnewspapers,tradepublicationsandcompanyannualreports,aswellastheUniversityCollegelibrary.Asabareminimumyoushouldknowwhatproductsthecompanyproducesortheservicesitprovidesandwhereitislocated.Asfarasdressisconcerned,beneatlyandconservativelydressed.Yourmannerandattitudeshouldreflectthetypeofpersonyouareorwouldliketobe.Recruitersaregenerallyquitegoodatdetectingthepersonwho"putsonanact",sojustbeyourself!

B:What"simportantwhendecidingwhethertoattendaconference?

Whenyoudecidetoattendaconferenceyoumustfirstcheckthequalityofthespeaker.Thatistosaythespeakersinvitedtodeliverspeechesduringtheconferenceshouldbequalified.Iftheconferenceorganizersselecttherightkeynotespeakerstheywillhaveanexcellentwaytobegintheirconferencesandcreateexcitementfortheirattendees.Qualifiedspeakerscanhelpalottosetthetoneoftheconferenceonahighlevel.

Fromtheaudience’spointsofview,qualifiedspeakersaregoodatdefiningwhatthemessageoftheeventwillbeandcreatingexcitementfortheremainderoftheconferencetopics.Well-knownspeakersalsocandrawattendeesandboostattendance.Eventheportionoftheaudiencewhomightnotholdthesameinterestsasthemajoritystillwillbeinterestedinwhatthespeakerhastosay.

Aconferenceequippedwithwiselyselectedspeakersmustbeanexcellentone.

C:What"simportantwhendevelopingnewproducts?

Inmyopinionmarketresearchshouldbethefirstconsiderationwhenwedevelopnewproducts.Ourcustomers’tastesandrequirementshavetobetakenintoaccountifournewproductsarenottobeleftunsold.Thatistosayournew

英語口語學(xué)習(xí)及心得

productsneedtobeavailableintherightquantity,attherightplace,attherightpriceandattherighttime.Whendevelopingnewproducts,weshouldaskourselves:“whatdocustomersneedwhichtheydonotalreadyhave?”and“inwhatformwouldtheypreferthegoods(orservices)whichtheyarepersistentlymissing?”.Weneedtoapproachtheseproblemssensitivelybyconductingmarketresearch.Infactabusinesscanonlysurviveifitisabletoanticipatetheneedsofconsumersandcontinuetodoso.

TaskSheet3

A:What"simportantwhenselectingajobtoapplyfor?

B:What"simportantwhenchoosingamagazinetobuyregularly?C:What"simportantwhenchoosingabusinessbooktostudyfrom?

TaskSheet4

A:What"simportantwhengivingapresentation?

Weshouldfirstpayattentiontothetypesofouraudiences.Generallyspeakingouraudiencescanbedividedintoseveraltypesduringthepresentation.Someaudiencesareexpertsinthesub-areawearetalkingabout,someareexpertsinthegeneralarea,andothersknowlittleornothing.Thereforewhenwegivethepresentation,Mostaudiencesshouldbeaddressedinlayers.Thatistosaywemustdecidewhoismostimportanttous.Forexample,wecanpitchthebodytoexperts,butmaketheforecastandsummaryaccessibletoall.Thuswecanensureeveryoneduringthepresentationissatisfiedtogetwhattheywantandtheywillallregardourpresentationfruitfulandeffective.

B:What"simportantwhenchoosingabusinesscoursetoattend?

Consideringthetypeofthecourseanddecidingwhichtypesuitsyouisveryimportantwhenyouchooseabusinesscoursetoattend.Youshouldfirstconsiderthetype,namelythesessionformatwhenchoosingsessionstoattend.Conferencestypicallyofferavarietyofsessionformats--suchaspresentations,workshops,demonstrations,andprogressionsthateachrequireorinvitedifferentlevelsofattendeeparticipation.Therefore,youshouldfirstexaminethetypesofsessionsattheconference,andchooseonesthatsuityourpreferencesandneeds.

Decidingtheappropriatetypeinadvancecanhelpyoufindoutwhatprerequisiteknowledgeyouneedforeachsession,andyoucandoyourhomeworkaheadoftime,ifnecessary.Youwillgetmoreoutofasessionifyouhavetheknowledgebaseexpected,ratherthantryingtocatchupduringthesessionitself.

C:What"simportantwhenchoosingalanguagecourse?

Lengthofcourseisoneofthemostimportantconsiderationsinchoosingalanguagecourse.

Whenweattendalanguagecourse,assimilatingnewinformation,repetitionandreinforcementareimperativeforus.Thereforeweneedmuchmoretimeandopportunitiestothinkoutquestionsordotasks.Acourseatappropriatelengthalsocangiveusopportunitiestoreinforceorcorrectourownerrorsandworkoutsolutions.

Anotherreasonforalanguagecoursetohaveanappropriatelengthisthatifthecourseistooshortwecannothaveenoughtimetodigestalltheknowledgewe’velearned.Justasanathletemustresttolettheirmusclesgrowandtheirskilllevelincrease,somustalanguagestudentrest,contemplateanddigestnewinformationsothatasolidbasewillformonwhichtobuildfurtherlearning.Thuswecanhaveafreshandeagermindtoacquiremoreinformation.

英語口語學(xué)習(xí)及心得

TaskSheet5

A:What"simportantwhendecidingwhichtypeofcompanyyouwouldliketoworkfor?

B:What"simportantwhenchoosingamagazinetoadvertiseaproductorservicein?

Whenyouchooseamagazinetoadvertiseyourproductsorservicesin,youshouldfirstensurethatthereadersofthemagazineareyourtargetaudience.Alwaysaskyourselfsuchaquestion:whoandwherearethepeopleyouwantyouradvertisementtoreach?Youshouldtaketimetocarefullydefineyouraudienceandselecttherightmagazinewhichwillhavestrongerappealtoyourtargetaudiencethanothers.Narrowingdownyouraudiencewillhelpyoumakewiseandcost-efficientchoicesduringtheselection.Forexample,ifyouareaproviderofapetproductyoushouldchoosemagazinesforpetownerstoadvertisein.Inaddition,youcanalsolookforspecialadplacements,suchasplacinganadinaspecial,one-timefeaturesectiononpetownershippublishedbythelocalnewspaper.

Onlyinthiswaycanyoumakeyouradvertisementeffectiveandyourinvestmentarewordone.

C:What"simportantwhenplanningbusinesstrips?

Themostimportantthingyouwillhavetodowhenplanningbusinesstripsistofullyunderstandyourpurposeortargetofyourtrips.Youhavetoknowwhatyouaredoing,whatisyourbusinessdoing,whatisyourcompanydoing,what"sitsambitions,what"sitshopes,itsaspirationsandyouhavetohaveavery,veryclearideaaboutthat.Ifyoudon"tknowthatyoushouldn"tbegoinganywhere.

Youshouldsettargetsforthetrip.Ifyouhavestafforyouyourselfaregoing,youshouldhaveaclearsetoftargetsthatyouwishtoachieve.Youshouldalwaysaskyourselfhowmanysuccessfulmeetingsyouwanttoachieveduringthetrip;whenyouwanttoconcludeabusinessdealandhowtoclarifycertainpositionsaboutyourmarkets.Inthiswayyouwillmakeyourtripthemostrewardingone.

TaskSheet6

A:What"simportantwhenchoosingaconferencecenter?

B:What"simportantwhenchoosingabusinessjournal?

Frommypointofviewchoosingabusinessjournalmeanschoosingtherighteditors.Businessjournalsoftenattracttheirreadersbyhiringfamouseditorstowritecommentsorcolumnsforthem.Withspecialtytopicsinbusiness,theseeditorscandevelopsmart,sophisticated,timelybusinessjournalismonadailyandweeklybasis.Theywillbeabletohelpthejournal’sreporterstodefinetheirbeats,outlineandexecutecoveragethatmeetsorexceedsthebeststandardsinthebusiness.Furthermorefamouseditorsarethemselvesprofessionalsinbusinessfieldwhohaveextensiveknowledgeorexperienceinbusinessanddemonstratedabilitytodevelopstrongbeat.

Backedupbyfamouseditorsthebusinessjournalwilldefinitelyhavealargecirculationandcoveravarietyofbusinessdomains,whichwillsuittheneedsofeverybusinessman.

C:What"simportantwhenchoosingabusinesstrainingcourse?

Weshouldfirstgaintheinformationaboutthespeakerstoseeifheorsheisqualifiedtoinstructthecourse.

Asinstructorsduringthecourse,speakersshouldbeabletotransferknowledgeonawidevarietyofbusinessdomains.Thestrengthofaninstructor-ledcoursecomesprimarilyfromtheinstructorinfrontofthestudents,sinceitistheinstructor"sabilitytotransferknowledgethatcanreallydeliverthevalueoftheclass.Thereforeweshouldmakesuretheyareexpertsorprofessionalsinbusinessdomainsbeforewechoosethecourse.Besides,weshouldlookforcertifiedspeakerswithprofoundteachingexperience.Notallthespecialistscanmakethemselvesclearinthetraining

英語口語學(xué)習(xí)及心得

course.Thespeakersshouldbeabletocommunicatewiththeirstudentsduringthecourseandhelpthemtoprogress.

TaskSheet7

A:What"simportantwhenchoosingthelocationforanewfactory?

Frommypointofview,weshouldfirstfindoutwhetherthereisatransportconnectionnearthetargetareabeforewedecidethelocation.Itisobviousthatnowadaystransportplaysaveryimportantroleinabusiness’soperation.Theworldofbusinessneedsatransportsystemifitistofunctioneffectively.Ontheonehand,rawmaterialshavetobeboughttoournewfactoryforprocessing.Veryoftenthosematerialsneedtobeimportedfromotherareas.Theresourcesofourfactorycanbemadeavailabletoussolongastherearethenecessarymeansoftransport.

Ontheotherhand,duringtheproductionprocesstransportisimportant.Theworkflowwillbedesignedtoensurethatthematerialsbeingprocessedtraveltheshortestpossibledistancealongthefactoryfloor.

Thereforeournewfactoryshouldlocateatatransportconnection.Itmightbearailwayconnection,aseaportoranairport.

B:What"simportantwhenchoosingatrainingvideo?

C:What"simportantwhenplanningabusinesstrip?(Seetasksheet5c)

Sheet8

A:What"simportantwhendecidingwhethertoapplyforanewpost?B:What"simportantwhenorganizinganin-housetrainingcourse?

Thecontentofthecourseisveryimportantwhenweorganizeanin-housetrainingcourse.Wemustchoosetheappropriatecontenttosuittheneedoftheparticipants.Evenaperfectlyconceivedtrainingprogramcanfailifwecannotconvincetheparticipantsthatthecontentofthecourseissystemicallyselected.Participantsmustbelievethatthetrainingcoursehasvalueandwillhelpthemachievetheirpersonalandprofessionalgoals.Thecredibilityofthecoursemaydependonthecontentthatcanlettheparticipantsknowtheobjectivesprogramsandmediasofthecoursebeforethecoursebegins.Therefore,weasorganizersofthetrainingcoursemustfirstensurethatthecontentofthecourseiswhatourparticipantswant.

C:what’simportantwhenrecruitingseniorstaff?

Hiringanestablishedrecruitmentagencytoworkforyouisveryimportantwhenyourecruitseniorstaff.Recruitmentagencyisakindoforganizationthatcanseekthemostqualifiedseniorstaffavailableforaspecificposition.Inyourrecruitmenteffortsyoucanusearecruitmentagencytolocateexperiencedseniorstaff.Mostrecruitmentagenciesnormallydevelopacloserelationshipwiththeirclients.Theywillacquireanintimateknowledgeofyourorganization,yourcorporateculture,yourstructureandthepositiontobefilledinyourcompany.Therecruitmentagency’srepresentativesoftenvisittheirclient’sofficesandinterviewthecompany’smanagement.Thisenablesthemtogainaclearunderstandingofyourcompany’sgoalsandthejobqualificationsrequired.Afterobtainingsomeinformationtheycancontactandinterviewpotentialcandidates,checkreferences,andreferthebest-qualifiedpersontoyouforyourselectiondecision,whichwillmakeyourrecruitmentprocessfarmoreeffectiveandefficient.

Sheet9

A:What"simportantwhenattendinganinterview?

Appearanceisveryimportanttoanapplicantwhenheorsheattendsaninterview.

英語口語學(xué)習(xí)及心得

Ifyouareanapplicantremembertwoimportantthings:firstdresssmart.Don"tunderestimatethepowerofyourprofessionalappearance.Thisisthefirsttimetheinterviewerwillseeyouand,likeitornot,whatyouwearcouldaffectyourchancesofproceedingtothenextroundofinterviews.

Second,makethebestfirstimpression.Theinterviewbeginsassoonasyouarriveatthecompany.Keepinmindthatyoumaybeevaluatedjustasmuchinthewaitingareaasintheinterviewitself.Makesureyouarefriendlytothereceptionist,officeassistant,oranyoneelsewhomaygreetyoubeforeandaftertheinterview.Usuallyexecutiveswillconsidertheiradministrativeassistant"sopinionofjobcandidatesanimportantpartoftheselectionprocessforpositionsatalllevels.Ifyouarediscourteoustoareceptionistoranyoneelseatthecompany,itwillnegativelyimpactyourchancesofgettingthejob.

B:what’simportantwhenplanningmarketresearch?

Ithinkweshouldfirstworkouttheappropriatetypesofquestionswhenweplanmarketresearch.Forexample,oneofthewaysofcarryingoutmarketresearchistosendquestionnairesthroughtheposttoavarietyofpeoplewethinkmightbeinterestedinourproductorservice.Distanceisnoproblembecausethereisastandardpostalcharge,andthepeoplereceivingthequestionnairecantaketheirtimetoanswerit.

Personalinterviewsareanalternativemethodofconductingmarketresearch.Thesecanbecarefullydesignedsothatsetproceduresarecarriedout.Theinterviewerapproachesapersoninthestreet,orintheirhomeoroffice,andasksaseriesofsetquestions.Theanswerstothequestionsarecarefullyrecorded.

C:what’simportantwhenpredictingprofits?

Youshouldestablishamonitorsysteminthefirstplacetodetectanypossiblecashflowgapwhichwilloccurduringyourproductionandoperation.Thissystemcancalculatethebalancebetweenyourincomeandexpenditureonadailybase.Andshouldtherebeanysignofcashflowproblemsthesystemwillwarnyourstafftodosomethingaboutitbeforehand.

Inordertoachievetheaccuracyyoumustsetupareportsystemwhichdemandseverymanagerreportthecurrentfinancialstatusofhisorherdepartments.Theinformationwillbecollectedeverydayforyoutotakeconsideration.

Tasksheet10

A:what’simportantwhendecidingwhethertoobtainafurtherqualification?B:what’simportantwhenplacinganewspaperadvertisement?

C:what’simportantwhenconsideringwhethertoinvestintechnology?

Tasksheet11

A:What’simportantwhenplanningapresentation?

Whenyouareplanningapresentation,youshouldfirstfindoutsomeinformationaboutyouraudience.Tobeeffective,yourtalkmustbedeliveredatalevelthatisappropriateforyouraudience.Youmustanalyzethebackgroundandexpectationsoftheaudiencetodeliverthetake-awaymessageinthemosteffectivemanner.Thismaymeanmodifyingthetake-awaymessage,iftheconceptsinvolvedarebeyondthelevelofyouraudience.

Knowingyouraudience,youcanbegintodecidehowmuchbackgroundmaterialisneededtodeliveryourtake-awaymessageeffectively.Youraudiencewillinfluenceyourchoiceofvocabulary(technicaljargon)andmayeveninfluencehowyoudress!

英語口語學(xué)習(xí)及心得

B:What’simportantwhenaimingtoimprovecustomerservice?

Weshouldcarryoutcustomersatisfactionsurveys.Thepurposeofthecustomersatisfactionsurveysistoprovideourcompanywiththeinformationnecessarytoevaluateperformanceandcustomerneeds.Thedataalsohelpsdeterminerequiredupdates/upgradespurchasesofnewequipment,whichiscriticaltooureffortstotrackandimprovecustomersatisfaction.

Furthermorewecanfindoutfromcustomershowtheyratetheservicesandsupportprovidedbyus.Wecandocumentwherecustomersaresatisfiedalongwithwheretheyaredissatisfiedandtoidentifywhereapplicablewhatcausesthisdisappointmentinthecustomerexperience.

Finallywecanusethisdatatohelpprioritizetheserviceareasinneedofimprovementinthefuture.

C:What’simportantwhenmanagingaproject?

Tomanageprojectsinvolvesheavyworkloadandrequiresmuchofthecompany’senergyandhumanresource.Howeverbyusingteamworkwecanmakethiscomplicatedworkbecomesimpleandeasy.Firstwhenwesetupaproject-orientedteamworkallmembersoftheprojectsareunitedandworkinateamworkspirit.Thatmeanstheyworkmoresystemicallyandcoordinatemorewitheachother.Asleaderswewon’tworryaboutthetimewewillhavetowasteonthecoordinatingproceduresanymore.Secondbyusingteamworkwecancreateasoundandeffectivecommunicationwiththeprojectandmonitorthecommunicationbetweenmembersaswellasthecommunicationbetweenbossandsubordinates.Thirdinateameveryonetriestohelpothersintheirworkandalotofproblemscanbesolvedquicklyaftertheyoccur.Themanagerscanthussavetheenergyandtimefortrouble-shooting.

Tasksheet12

A:What’simportantwhenmotivatingstaff?

Ithinkfinancialbenefitsplayaveryimportantroleinstaffmotivation.Asmanagersweshouldtreatouremployeesasvaluablemembersofourteamandpaythemasalarythatreflectstheirworth.Tosomeextend,moneycanbethemainmotivatorforstafftodoanexcellentjob.Apoorsalarywillensurethatyoulosegoodstaff,andthatleadstohigherstaffturnover.

Thereforewemustensurethatfinancialbenefitsareavailabletoourstaffmembersinrelationtotheirexpectedcontributions.Furthermoreweshouldconsiderourstaff’srealperformanceexpectationsandworkprocessesandthenusepaytoreinforcewhatisimportant,withoutharmingtherestofperformance.

B:What’simportantwhendealingwithcompetition?Pricingpolicies

AdvertisingstrategiesCustomerservice

Awiderangeofgoodsorservices

C:What’simportantwhenplanninghealthandsafetytraining?

TaskSheet13

A:What’simportantwhenchoosingnewofficeequipment?

Therearethreeimportantpointsyoushouldconsiderwhenyouchoosenewofficeequipment.

英語口語學(xué)習(xí)及心得

First,discounts.Aggressivediscountingisrampantintheofficeequipmentdealerchannel.Evenifyouarebuyingonlyonepieceoffurniture,youcanstillexpecttoreceiveabouta30percentdiscountoffthesuggestedretailprice.Asthevolumeofyourpurchaseincreases,thediscountshouldcontinuetoincreasetonearlyhalftheoriginallistprice

Second,becarefulwhereyoushop.Ifyou"veneverheardofthevendorbeforeandiftheyofferpricesthatsoundtoogoodtobetrue,beonyourguard.Takestepstoverifythatthecompanyislegitimate,thatthequalityofthegoodstheysellmeetsyourrequirements,andthattheyareindeedauthorizedtoselltheproductstheyoffer.

Third,industrystandards.Theproductsyouaregoingtobuyhavetomeetorexceedcertainindustrystandards.Theymusthavebeensubjectedtoaseriesoftestsfordurability.

B:What’simportantwhenentertainingforeignbusinessclients?VenueforentertainmentCulturaldifferences

InformationabouttheclientCostofentertainingthem

C:What’simportantwhenaimingtoreachnewmarkets?

Marketresearchisourtopprioritywhenweaimtoreachnewmarkets.

First,Marketresearchenablesustobetterunderstandhowconsumersuseaproductorserviceandhowtheyregardtheproductorservice.Marketresearchalsodeterminesthetypesofpeoplemostlikelytobuyournewproducts-namelyourtargetmarket.

Second,beforereachingnewmarkets,weusuallyhavelimitedbudgetssoknowingwhoismostlikelytobuyaparticularproducthelpsusspendourbudgetmoreefficiently.Marketresearchisusedaftertheadvertisinghasrunandseekstodeterminehowwellourpotentialconsumersremembertheadvertisingmessageandhowpersuasiveitwas.

TaskSheet14

A:What’simportantwhenchoosingamanagementtrainingcoursetoattend?(seetasksheet6c)

B:What’simportantwhenrelocatingabusiness?

Ithinkthequalityofthelocalworkforceisveryimportantwhenwerelocateourbusiness.Weshouldrelocateabusinesstotheplacewheretheworkforceishighlyeducated.Ifwechoosethelocationwherewecanonlyhiremediocreorpoorperformers,wecannotbesuccessfullongevenifwehaveperfectplans,asoundorganizationalstructure,andfinelytunedcontrolsystem.

Besides,thelocationwearegoingtoselectshouldprovidedirectaccesstoourmarket.Itmusthaveagreatairportorseaportthatgoesanywhereanditshouldbemorecentrallylocated.Wewon’tworryaboutflyingforlonghourstoourmarket.

C:Whatisimportantwhenadvertisinganewproduct?

Youmustfirstconsiderthechoiceofmediafirst.Differenttypesofmediahavedifferenteffectsandadvantages.Whichtypeofthemediatochooseisdependentonthepurposesyouwanttoachieve.

Ifyouwanttoadvertiseyourproductsonaregularbasis,youcanchoosenewspaper.Theimmediacyofadailynewspaper"snewswillcausereaderstopickitupwithinapredictabletimeframe.Soyousoknowwhenreadersreceiveyourmessages.

英語口語學(xué)習(xí)及心得

Ifyouwanttomakeyouradvertisementrelativelycost-effective,theinternetisyourbestchoice.Theinternetadcostscanbeindependentofthesizeoftheaudience.AWebpresencewillcostthesameregardlessofhowmanyviewersyoursitehas.

TaskSheet16

A:What’simportantwhenchoosingpeopletoworkinteams?

Wemustseetoitthattheteammembershaveavarietyofworkexperience.Usuallywebuildateaminordertomanageasystematicprojectratherthanasingleone.Thereforeweneedspecialistsinmanybusinessdomains,notprofessionalsinjustonefield.Forexample,inordertobuildateamtodevelopournewproducts,weneedmemberswithvariousworkbackgroundlikeproduction,pricing,advertising,purchasingandselling.Ifweonlyrecruitmembersfromadvertisingorpurchasingdepartment,wecannotaccomplishtheprojectatall.

B:What’simportantwhendealingwithaheavyworkload?

Ithinktimemanagementisveryimportantwhenwedealwithaheavyworkload.Wecanapplytimemanagementskillstodecideourworkprioritiesandfindoutwhattospendourtimeon.Whenfacingaheavyworkloadweneedtoknowourprioritiesanddeadlinessothatwecanfocusonwhatweneedtodoandfindoutwhatthekeytargetstobeachievedare,andhowachievementwillbemeasured.

Timemanagementskillsalsoexplainhowtoclarifyourjobwithouremployees,andconcentrateondoingwellintheareasheorsheconsidersbeingmostimportant.Byconcentratingontherightprioritieswecanensurethatouremployeesarealwaysworkingaseffectivelyaspossiblewhendealingwithaheavyworkload.

C:Whatisimportantwhendevelopingnewproducts?

Pricingisthemostimportantconsiderationwhenwedevelopnewproducts.

Ontheonehand,weshouldsetourpriceatanappropriatelevel.Weshouldnotsetthepricetoohighwithouttheconsiderationoftheaffordabilityofourcustomers.Unrealistichighpricewillundermineourcustomerbaseandmakeuslossloyalcustomers.

Ontheotherhand,weshouldnotattempttogainbusinessbyslashingpricesregardlessofcosts.Thepricelevelwesetshouldatleastincludeallthecostandinvestmentandmakeusgainsomemargins.Short-termpriceslashingdoesnotassureawayofgainingfinancialprofits;itcanonlycreateastormierbusinessenvironmentandcutthroatcompetition.Wemustavoidhostilepriceslashing.Wemustnotdamageourprofession"sreputationbysacrificingqualityforprice.Weshouldcarryoutaninvestigationormarketresearchinthetargetmarkettoseewhatpricelevelcanbeacceptedbyourpotentialcustomers.Onlyinthiswaycanwedevelopournewproductssuccessfully.

TaskSheet17

A:What’simportantwhenbeinginterviewedforajob?

Theinterviewerwillalwaysaskyousomegeneralanddetailedquestionsaboutthejobyouapply.Mostofthemareaboutthecompanywhichcouldbeyourfutureworkplace.Duringtheinterviewtheinterviewerwillconsideryouranswerandyourfeedbackandmakehisorherownjudgmentonyourqualityandpersonalityaccordingtoyouranswer.Ifyouforexamplecandemonstrateyourunderstandingofwhatthecompanyisdealingwithandyourideaofthecompany’sfuturedevelopmentyouareverylikelytobehiredbecauseyouranswerswhichcontainplentyofinformationaboutthecompanyshowthatyouhavetakenthiscompanyandyourfuturewithitintoseriousconsideration.Thereforeitisimportantforyoutogetasmuchsuchinformationaspossible.B:What’simportantwhenexhibitingattradefair？

英語口語學(xué)習(xí)及心得

Youraimofexhibitingyourproductsatthetradefairistoshowyourcustomersthehighqualityofyourproductsthroughfinedemonstrationandcarefulexplanation,whichwillonlybeachievedbyselectingrightstafftoattendthetradefair.Thestaffyouselectshouldatleasthaveagoodunderstandingoftheproductsyoudisplay.Theymustknowthequalityfunctiondescriptionproductionpackingandotherimportantfieldsofyourproducts.Besidestheymusthavestrongabilityofpromotingandmarketing.Theseelaborately-selectedstaffcanansweranykindofquestionproducedbythecustomersaboutyourproductsandcansecurecontractswiththemskillfully,whichwillmakeyourdisplayacompletesuccess.

C:What’simportantwhenintroducingarewardsystemforstaff?

Itisveryimportantforyoutoaskyourselfwhatyouexpectfromtherewardsystemwhenyouconsidertheintroduction.Thatistosayyoumustfirstmakeitclearthepurposeoftherewardsystem.Willitbeusedtostimulateyourstaff’smoraleorwillitbeusedtokeepyourstaffworkingwithhighefficiency.Withouttheunderstandingoftheseitisdifficultforyoutoplacetherewardsystemattherightplace.Thestaffwillprobablygetconfusedorevenannoyedwiththesystembecauseyoufailtoexplaintothemthepurposeofit.Besidesasystemwithoutclearpurposewon’tachievemuchasyouexpectit.

TaskSheet18

A:What’simportantwhenentertainingclients?

Wemustchooseappropriatetypesofactivitiestoentertaindifferentclients.Differentclientshavedifferenttastesinterestsandhobbies.Inordertomakethemfeelsatisfiedandcomfortablewemustchoosetheactivitiestheypreferandareinterestedin.Forexampleifyoufindyourclienthasatasteforartormusicthentakehimorhertoaconcert.Ifheorsheisasportsfantakehimorhertothesportsevent.Besidesweseektofindchancestodobusinesswithourclientswhileentertainingthem.Thereforewemustfirstcreateasoundenvironmentinwhichwecandiscussourbusinesscomfortably.Differenttypesofactivitiescanhelpuscreatedifferentenvironments.Noplaceismoresuitablethanagulfcoursewhereyoucanpossiblysignacontractsuccessfullywhileenjoyingplayinggameswithyourclients.Andnoplaceismoresuitablethatastadiumwhereyoucannegotiatetheimportofyoursportswearwhileexperiencingtheexcitementofthematch.

B:What’simportantwhenchoosingretailpremisestorent?

Locationplaysaveryimportantrolewhenwechooseretailpremisestorent.Infactthepremiseswechoosewillbecomeourstoreshoporbranchinthefuture.Soitshouldbeatleastlocatedinthedowntownareaornearthehigh-streetfacilitieswherewecaneasilyfindourcustomersandpromoteourgoods.Agoodlocationitselfisagoodadvertisementandcanhelpustoincreaseoursalestoalargeextent.Inadditionagoodlocationmeansaneasytransportationwhichcanmakeourgoodsdeliveryfastandconvenient.Wedon’thavetoworryaboutanydelaycausedbyisolatedlocationofourshop.

C:What’simportantwhendecidingonpackagingforproducts？

Thepackagingofourproductsisinfactakindofadvertisementforourproducts.Sowhenwedecideonpackagingforproductswemustfirstconsiderifthepackagingcanreflecttheimageofourproducts.Itmustbestrepresentthequalityofourproductsthroughitsdesignandlayoutwhichcanattractourcustomerstobuyourproducts.Thepackagingshouldshowthedistinctivefeaturesofourproductssothateverycustomercanhaveabetterunderstandingofourproductsafterjusttakingalookatourproducts.Andweshouldmakesurethatthecustomerscanidentifyourproductsimmediatelythroughthepackaging.

TaskSheet19

A:What’simportantwhenselectingstaffforpromotion?

英語口語學(xué)習(xí)及心得

Theonlycriterionwhenweselectstaffforpromotionishisorherperformance.Performancedemonstratesyouremployee’sabilitytosellproductspromoteproductscommunicatewithyourclientsanddealwithcrisis.Alloftheseabilitiesarewhatyouandyourcompanyneedinmanyfieldsofyourbusiness.Thereforewhenyoupromoteanemployeewhomightbecomethecoreofthemanagementofyourcompanyitisimportantforyoutoconsiderhisorherperformance.Inadditionjudginganemployeebyhisorherperformanceinitselfisalsoanuniversally-recognizedruleappliedbymanycompaniesinpromotingtheirstaff.

B:What’simportantwhenconsideringacareerchange?

Asanemployeetheopportunitiesyoucangetforfuturepromotionfromyourcareerisveryimportantandthereforeshouldbeyourfirstconsideration.Formostofuswhostartsourcareerourdreamsareallaboutgettingpromotions,takingmoreandmoreresponsibilitiesandfinallyreachingthetopofthemanagement.Inordertorealizethesedreamsweemployeesneedacompanyoranorganizationthatcanprovideuswithplentyofcareeropportunitiesandsoundenvironment.Inacompanywheresuchopportunitiesarerareitisimpossibleforyoutorealizeyourdream.Inadditionalotofyourprecioustimewillbewasted.Remember:moreopportunitiesbetterfuture.C:What’simportantwhenplanninganadvertisementcampaign?

Toselectanappropriatemediaisthefistandmostimportantstepwhenweplanouradvertisingcampaign.Thesuccessofouradvertisingdependsontheeffectivenessandthepopularityofthemediawechoosetopromoteourproducts.Thismediamusthavealotofaudienceorlistenersandmustbeveryinfluential.Forexampleitshouldbeanation-wideorlocalnewspaperwithalargecirculation.Onlytochoosethiskindofmediacanweensurethatthegreatestpossiblemajorityofpeoplecanhavetheaccesstoouradvertisementwhichwilldirectlyaffectthesalesofourproducts.Inadditionthiskindofmediausuallyhasgreatinfluenceonthepublic’sopinion.Thereforetheycanhelpustocreateapositiveimageofourproductstothepublic.

TaskSheet20

A:What’simportantwhenchoosingtransportforabusinesstrip?

Thereisanoldsayinginbusiness.Thatismoneymatters.Soyouhavetoconsiderthecostthatmayoccurwhenyouselecttransportforyourbusinesstrip.Itisnotwisetochoosethosetransportingtoolswhosecostisbeyondyourbudget.Expensivetransportingtoolscaninevitablyincreaseyourcostevenbeforeyoudoabusiness,whichwilltakeupalargeproportionofyourbudgetorevenmakeyoufailtomeetyourtargets.Youshouldneverallowthiskindofcosttoruinyourwholebusiness.

B:What’simportantwhenaimingforpromotion?

Ifyouwanttogetpromotionit’simportantforyoutoshowyouremployersthehighlevelofyourperformance.Thequalityofperformanceisalwaysusedtotesttheabilityofthecandidateswhowillbepromotedwithinthecompanysoyoumustpayattentiontoyourownperformancesuchasyourabilitytocommunicateandco-operatewithothers;yourabilitytodealwiththecurrentjob;yourabilitytocontrolandmanageyourstaffaswellasyourabilitytohandlecrisiswhentheyoccur.Youremployerwillbesatisfiedifyoucanshowhimorhersuchyourabilitiesandthenyouwillgetabetterchancetobepromoted.

C:What’simportantwhenexportinggoodsservicesforthefirsttime?

Whenweexportgoodsorservicesforthefirsttimewecancontactpeopleweknowinthebusinesscircle.Beingnewcomerswemightnothavetheestablishedmarketsorchannelsforustoexportgoodsorservices.Wecanovercomethedifficultybycommunicatingwithourfriendsoracquaintancesthataredoingbusinessnowandfamiliarwiththesituationofthemarketyouwanttoenter.

BEC中級(jí)備才心得之二-----應(yīng)試技巧

英語口語學(xué)習(xí)及心得

據(jù)說，新東方建議按照題量從多到少安排答題先后順序，安排如下表：

題號(hào)一二三四五合計(jì)題量756151245題做題順序三五四一二時(shí)間9.18－9.269.38－9.539.26－9.389.00－9.109.10－9.18Min8151210853min至少安排5分鐘涂答題卡。按慣例，答題從易到難，以上安排也正符合這一思路。第四部分還是考詞匯，對(duì)詞匯意思、用法的把握要很到位才能做對(duì)；

第五部分相對(duì)較為簡(jiǎn)單，有三到四個(gè)填CORRECT，但至少有三個(gè)是正確，這一部分主要注意多余的連詞、冠詞、動(dòng)詞的常用介詞搭配、主謂一致等等，特別喜歡將錯(cuò)誤出在上下兩行，所以要以全句為單位，還有就是從全文來看，前后意思要一致；

第一部分，一般找近義詞是解題關(guān)鍵，我感覺這次考試的這一部分有難度，一直找不到相對(duì)應(yīng)的內(nèi)容，相當(dāng)隱蔽，有兩題不太確定；

第三部分，常見的閱讀理解題，這種題型是我們最為熟悉的。其特點(diǎn)是文章和題目順序是一樣的，所以可以看一題做一題，但要真正理解把握作者的思路，解讀寫作目的，還是有難度；

第二部分，特別注意連詞，連詞直接反映作者的思路，是轉(zhuǎn)折，遞進(jìn)還是補(bǔ)充說明，都可以從連詞中看出；還有要注意代詞，搞清楚代詞所指代的人或物，代詞前后指代要一致。

(2)writing

寫作關(guān)鍵是格式要正確，措詞、語氣要正確。措詞、語氣是取決于寫的人和讀的人關(guān)系，是上級(jí)？下級(jí)？同級(jí)？還是寫給全體員工，這點(diǎn)是重中之重！

做試題時(shí)，就要總結(jié)出自己寫作所要花的時(shí)間，如果時(shí)間較緊，就不能打草稿，需直接寫在答題紙上。這回考試同個(gè)考場(chǎng)上一位女生就因來不及將寫作部分完成而放棄后面的考試。

寫作的第一部分最多只能花十五分鐘，而且切記前緊后松，因?yàn)榈诙�部分占寫作大部分的分�(jǐn)?shù)，要給第二部分充足的時(shí)間，以免時(shí)間緊迫而無法完成。

寫完后讀一編，改正錯(cuò)誤，如拼寫，標(biāo)點(diǎn)等等，還有特別注意：就是我們要編造情節(jié)、理由，所以還要檢查所編造的是否符合邏輯。這次我考試只將第一部分看了一篇，改了個(gè)小錯(cuò)誤，沒時(shí)間看第二部分。(3)listening

聽力聽力部分40分鐘，每部分都是聽兩篇。其的最大特點(diǎn)就是陷阱多，一般是前面先講些不是干擾內(nèi)容，而且還特別清晰，到最后才給出關(guān)鍵的詞或詞組，因此會(huì)給人錯(cuò)覺，好像自己聽懂了好多，可最后不一定能選上正確答案。所以平時(shí)要加強(qiáng)訓(xùn)練，排除干擾信息。聽錄音時(shí)應(yīng)利用空隙看看題目要求，明白題目的目的。第一部分，相對(duì)而言簡(jiǎn)單，但也不容易，要特別注意有沒有復(fù)數(shù)形式，單詞拼寫要正確，該用連字符的也要用上。聽第二編時(shí)注意核對(duì)。

英語口語學(xué)習(xí)及心得

第二部分有難度，首先應(yīng)理解選項(xiàng)的意思，比如有問：錄音中說話者所說的對(duì)象是什么？選項(xiàng)中有receipt和invoice。如果沒分清receipt和invoice，即使聽懂了，也選不對(duì)。其次在聽第一遍的過程中做些記錄，可以排除一些干擾項(xiàng)，并確定關(guān)鍵詞的位置。第二遍關(guān)鍵聽第一遍中確定的關(guān)鍵詞，以便核對(duì)，做出正確選擇。特別重視說話的語氣、語調(diào)。

第三部分，我認(rèn)為沒有第二部分難，平時(shí)做真題最多錯(cuò)2個(gè)。問題的順序同錄音的順序相同。第一遍關(guān)鍵是確定答案的位置，排除干擾選項(xiàng)，可以確定答案的就選上；第二遍有針對(duì)性地進(jìn)行核對(duì)，最終確定答案。后面是涂卡，涂卡時(shí)間至少保證5分鐘。聽完之后剩余的時(shí)間不是很多，要抓緊時(shí)間確定答案，注意涂卡時(shí)第一部分的答案要用大寫字母，抄寫正確。(4)speaking

考口語關(guān)鍵是不要支支吾吾、斷斷續(xù)續(xù)，不會(huì)說也要說些廢話，著邊就成，當(dāng)然也不能離題萬里。

第一部分是熱身，問考生簡(jiǎn)單信息，如哪里人，學(xué)生還是工作，是學(xué)生的話問學(xué)習(xí)時(shí)喜歡什么，然后再問些簡(jiǎn)單的有關(guān)商務(wù)方面的問題，好應(yīng)付。

第二部分是做一個(gè)mini-presentation，給三個(gè)topics,叫你選一道，就提示的兩個(gè)要點(diǎn)做一個(gè)論述，最好能順便增加一個(gè)要點(diǎn)。除去教師念題目，實(shí)際上陳述的時(shí)間只有不到五十秒，因此平時(shí)要多練習(xí)，加快語速，這樣才能在短時(shí)間內(nèi)完成任務(wù)。值得注意的是，在一方陳述完之后，另一方要針對(duì)對(duì)方的陳述問對(duì)方一個(gè)問題，對(duì)方馬上做答，所以要認(rèn)真聽搭檔在說什么話題，都說了些什么。

第三部分一般是兩人合作討論，完成規(guī)定內(nèi)容，這部分主要是兩人要“合作”、“共同”完成任務(wù)，不是單方面！只有三分鐘的時(shí)間，切記要包括所有要求的任務(wù)�。�

口語要過borderline很簡(jiǎn)單。但要考得好不容易。其難度是不僅要在短時(shí)間包括要求的內(nèi)容，而且要有道理，邏輯正確，發(fā)音準(zhǔn)確，語音、語調(diào)合理，確非易事。所以要多讀，多背，多練習(xí)，考前找個(gè)搭檔，最好能保證這個(gè)搭檔能在考試時(shí)一同合作。我是福州考點(diǎn)，這里規(guī)定只有同一個(gè)考場(chǎng)的考生才能自由搭配。如果沒能找到搭檔，早晨筆試結(jié)束后馬上找一個(gè)，一起先熱身熱身，熟悉熟悉，這樣會(huì)更快進(jìn)入狀態(tài)。

~~PART1注意復(fù)數(shù)那些，訓(xùn)練自己快速寫記的能力吧，PART2最主要是心態(tài)好，當(dāng)你覺得你已經(jīng)聽到答案時(shí)，不要高興，埋伏正在后面呢，所以PART2一定要認(rèn)真地聽完全段，邊聽邊思考，的確我承認(rèn)，這一部分是考試中最難的部分，所以大家要多練這一part啊~~PART3就要注意把握聽力的節(jié)奏，因?yàn)槠浯鸢傅某霈F(xiàn)是根據(jù)順序來的，還有就是要訓(xùn)練自己邊聽邊看題的能力，基本上聽力開始之前的時(shí)間只夠你看個(gè)題目，化下關(guān)鍵詞，真正的題干還是要靠自己在聽的是很看，基本上這題同義轉(zhuǎn)換就好了。

口語：

相信口語是很多人的弱項(xiàng)了，大家最好找個(gè)Partner，平時(shí)大家都練練考試?yán)锏腜ART3互相討論一個(gè)商務(wù)話題并且reachasamedecision~~~，我就把藍(lán)色的那本口語書里的話題看了，知道該說什么，然后PART2的individualspeech自己總結(jié)一些套話，把真題上的題目都說一遍，如果大家覺得剛開始不會(huì)說的話可以大致把想要說的東西寫在本子上，然后一句句練習(xí)，這樣堅(jiān)持一段時(shí)間肯定會(huì)有用的。這次估計(jì)我的口語還是考得不錯(cuò)的，臨走前給我瞄到了分?jǐn)?shù)（3個(gè)4.5，1個(gè)4，總分5），口語這種東西，跟聽力是相連的，聽力好了，口語自然會(huì)上去的。考試時(shí)要注意禮貌和給考官的第一印象哈，基本上口語就這些了。

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